OUR FREQUENTLY ASKED QUESTIONS
Q: What is your refund policy?
A: For paddle orders placed through our site, zumworgion.com , we offer a 30-day hassle-free return or exchange policy.*
At any time within 30 days of receiving your paddle, you may submit a claim through our returns page for a return authorization.
Q: Who do I contact for customer support?
A: For any questions about any of our products, please contact customer support.
Q: What is your shipping policy?
A: We strive to process all orders in one to two business days. For information about shipping times and potential carrier delays, read more here.
Q: How do I care about my Pickleball paddle?
A: The three most important steps in caring for your paddle are:
Keeping it clean. This can be done with a glass cleaner and a lint-free cloth.
Avoid extreme temperatures. Leaving your paddle in a hot or cold car for a long period of time can affect its performance.
For more information, read our Care Guide.